Terms & Conditions

The Carrier is not a common carrier and accepts no liability as such. The Carrier reserves the right to refuse the carriage, towing, handling or storage of any goods or property at its absolute discretion.

All goods and property transported, towed or stored by the Carrier are carried entirely at the risk of the Consignor and/or owner unless otherwise agreed in writing by the Carrier.

The Carrier shall not be liable for any loss, theft, damage, deterioration, contamination, delay, mis-delivery or failure to deliver goods or property, whether arising during loading, unloading, transport, towing or storage and regardless of cause, including negligence, misconduct or default by the Carrier, its employees, agents or subcontractors.

Without limiting any other clause, the Carrier accepts no liability whatsoever for:

• (a) breakage, cracking, scratching or damage to glass, windscreens or windows on machinery, vehicles, buses, caravans, RVs, tiny homes, portable buildings or similar items;
• (b) damage to, or loss of, detachable, loose, protruding or unsecured items including awnings, antennas, solar panels, trims, cladding, doors, hatches, vents, air-conditioning units or accessories;
• (c) items which may loosen, fall off, blow off or become damaged during loading, unloading, transport or towing;
• (d) water ingress, dust ingress, stone damage, weather-related damage or road-related damage; or
• (e) cosmetic damage including scratches, chips, dents or paint damage where such damage is incidental to transport operations.

Tyres, wheels, hubs, wheel bearings, axles, suspension components and associated mechanical parts of any transported or towed item remain entirely the responsibility of the Consignor and/or owner. The Carrier accepts no liability for punctures, blowouts, bearing failures, mechanical failures or any resulting loss, damage, delays or associated costs.

The Consignor warrants that:

• (a) all information supplied to the Carrier is accurate and complete;
• (b) all declared weights, measurements and dimensions are correct;
• (c) goods are properly packed, secured and prepared for transport; and
• (d) goods comply with all applicable laws and regulations.

If the Carrier's vehicles, drivers or subcontractors attend a job which cannot be completed or reasonably performed due to incorrect, misleading or incomplete information supplied by the customer or Consignor, including but not limited to incorrect weights, dimensions, access conditions, site conditions, boggy ground or unsafe loading/unloading conditions, a futile attendance fee equal to twenty percent (20%) of the quoted job price shall immediately become payable.

A charge may be made for delays exceeding thirty (30) minutes during loading or unloading where the delay is not caused by the Carrier. Labour associated with loading and unloading remains the responsibility and expense of the Consignor and/or Consignee.

Cancellations made within less than twenty-four (24) hours of the agreed booking date and/or time will incur a cancellation fee of $220.00 including GST.

Freight and service charges are payable upon receipt of invoice unless otherwise agreed in writing by the Carrier.

Freight and service charges shall be deemed earned upon dispatch whether or not the goods are delivered, damaged or otherwise. Freight charges are non-refundable.

If any amount owing to the Carrier remains unpaid, the Carrier may retain possession of any goods belonging to the customer or Consignor and may sell such goods to recover outstanding amounts, together with all associated recovery, storage, detention and sale costs. Any remaining balance shall be returned to the lawful owner.

The Carrier is authorised to subcontract all or any part of the services to third parties on terms deemed appropriate by the Carrier.

Unless otherwise instructed in writing, the Carrier may collect payment for "Cash on Delivery" (C.O.D.) consignments on behalf of the Consignor and may issue receipts accordingly.

The person delivering goods to the Carrier for transport is deemed authorised to act on behalf of the Consignor and to accept these Conditions of Carriage.

The Consignor must fully declare in writing any dangerous, hazardous, noxious, flammable, explosive or otherwise risky goods prior to transport. The Carrier may refuse such goods or impose additional charges and conditions at its discretion.

The Carrier shall not be liable for any indirect, consequential or economic loss including loss of income, profit, contracts, production, opportunity or business interruption.

The Carrier shall not be liable for delays or failure to perform services arising from events beyond its reasonable control including weather events, floods, fires, accidents, road closures, traffic delays, industrial action, breakdowns, government restrictions or force majeure events.

To the fullest extent permitted by law, any liability of the Carrier is limited to the amount charged by the Carrier for the relevant services giving rise to the claim.

Any claim arising out of the services provided by the Carrier must be made in writing within seven (7) days of delivery or the date on which delivery should have occurred. Failing this, any such claim shall be deemed waived and absolutely barred.

No variation of these Conditions shall apply unless agreed in writing and signed by a Director of the Carrier.

These Conditions shall be governed by the laws of Queensland, Australia and the parties submit to the jurisdiction of the courts of Queensland.

The Carrier reserves the right to amend, update or vary these Conditions of Carriage at any time without prior notice. The current version of these Conditions shall apply to all services provided by the Carrier unless otherwise agreed in writing.